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Service / Support 

Grafix service:
Better in all phases of a project

  • Advisory service for optimum configuration of the peripheral technology
  • Product adaptation and integration in cooperation with the printing press manufacturer
  • Installation/commission-ing on site
  • Product training and operational guidance
  • Service helpline
  • Maintenance and upkeep
  • Quick service around the globe
  • 10 years of spare parts warranty
  • Product warranty

Grafix service organisation:

  • Internal service available Monday to Saturday 6 am to 8 pm
  • Field service available around the globe
  • Service partners on 4 continents, partly with 24-h service
  • Service portal